Last updated: June 2026
We collect information you provide directly, including your name, email address, phone number, and location data when you create an account, list a business, make a booking, or contact us. We also collect usage data such as pages visited, search queries, and interaction patterns to improve our services.
With your explicit consent, we collect your geographic location to provide location-based services such as finding nearby pet care professionals. You can revoke location permissions at any time through your browser settings. Location data is stored securely and used solely to enhance your experience on PawLocal.
We use collected information to: provide and improve our services; connect you with pet care professionals; process bookings and transactions; send service-related communications and updates; personalize your experience; ensure platform security and prevent fraud.
We do not sell your personal information. We may share information with: service providers who assist in operating our Platform; business owners when you make a booking; law enforcement when required by law. Business listings and reviews are publicly visible on the Platform.
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication protocols, and regular security audits. However, no method of transmission over the Internet is 100% secure.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze Platform usage. You can control cookie settings through your browser, though disabling cookies may limit some Platform functionality.
You have the right to: access your personal data; correct inaccurate information; request deletion of your account and data; opt out of marketing communications; export your data in a portable format. To exercise any of these rights, please contact us.
PawLocal is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information.
If you have questions about this Privacy Policy or your personal data, please contact us at support@pawlocal.store.
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